General conditions
1. Terms of payment
Invoices are payable within 30 days net, without discount.
The reminder fees are CHF 0.– for a payement reminder, CHF 20.– for a second reminder and CHF 40.– for any third reminder.
2. Shipping
Shipping costs and franco limits according to the current price list.
3. Returns
Ordered and delivered goods can only be taken back after prior consultation.
4. Quality of goods
We guarantee a constant quality of our products. The customer undertakes to have inspected the technical data sheets and to follow the recommendations set out therein.
5. Complaint about the goods
The goods are to be tested for colour accuracy and suitability with a test coat before use. If a delivery does not meet the requirements, the buyer has the right to return the goods free of charge within 3 weeks of receipt and to demand replacement. There is no further liability, especially for consequential damages, as we cannot influence the type of substrate, the method of application and the prevailing weather conditions during the application of the paint.
6. Advice
Our field staff or the technical office staff are at your disposal for any requested information. All data and information about suitability and application of the delivered goods do not release the purchaser from the obligation to carry out his own inspections and tests.This applies in particular if thinners, hardeners, additional lacquers or other components are added which were not purchased from us. A claim for damages for omitted, incomplete or incorrect information is excluded.
7. Place of jurisdiction
Only Swiss substantive law is applicable. The applicability of the UN Convention on Contracts for the International Sale of Goods (Vienna Sales Convention CISG) is excluded. The place of jurisdiction for all disputes between purchaser and Knuchel Farben AG shall be exclusively the legal domicile of Knuchel Farben LTD.
8. Place of performance
Wiedlisbach